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Terms of Service

Effective Date: 8/8/2025
Last Updated: 8/8/2025

1. Acceptance of Terms

By accessing or using AI for Amazing Mums ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and AI for Amazing Mums ("Company," "we," "us," or "our").

2. Description of Service

AI for Amazing Mums provides AI-powered parenting advice and support through a chat interface. The Service uses artificial intelligence to generate personalized responses based on family context you provide.

IMPORTANT DISCLAIMER: Our AI assistant provides general parenting guidance and support. It is NOT a substitute for professional medical, psychological, or therapeutic advice. Always consult qualified professionals for serious concerns about your child's health, development, or behavior.

3. Eligibility and Registration

3.1 Age Requirements

You must be at least 18 years old to use this Service. By using the Service, you represent that you are at least 18 years old.

3.2 Account Registration

  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the confidentiality of your account
  • You must notify us immediately of any unauthorized use of your account
  • One account per person; sharing accounts is prohibited

4. Subscription Plans and Billing

4.1 Available Plans

  • Free Plan: Limited daily messages with basic features
  • Premium Plan: Increased message limits and enhanced features
  • Pro Plan: Maximum message limits and priority support

4.2 Billing Terms

  • Subscriptions are billed monthly in advance
  • All prices are in GBP unless otherwise stated
  • Payment is processed through Stripe
  • Failed payments may result in service suspension
  • Price changes will be communicated 30 days in advance

4.3 Cancellation and Refunds

  • You may cancel your subscription at any time through your account settings
  • Cancellations take effect at the end of the current billing period
  • No refunds for partial months, except as required by law
  • Free trial cancellations do not result in charges

5. Usage Limits and Fair Use

  • Message limits are enforced per 24-hour period based on your plan
  • Limits reset daily and unused messages do not roll over
  • Excessive use that impacts service performance may result in temporary restrictions
  • Commercial use or reselling of the Service is prohibited

6. Acceptable Use Policy

6.1 Prohibited Uses

You may not use the Service to:

  • Violate any applicable laws or regulations
  • Share inappropriate, harmful, or illegal content
  • Attempt to gain unauthorized access to our systems
  • Share content that infringes on others' intellectual property
  • Use the Service for commercial purposes without permission
  • Impersonate others or provide false information
  • Attempt to reverse engineer or copy the Service

6.2 Content Guidelines

  • Keep conversations appropriate and family-friendly
  • Respect privacy - do not share others' personal information
  • Report any concerning AI responses to our support team

7. AI Services and Limitations

7.1 AI-Generated Content

CRITICAL DISCLAIMER: All responses are generated by artificial intelligence and may contain errors, inaccuracies, or inappropriate suggestions. AI responses should never replace professional medical, psychological, or educational advice.

7.2 No Professional Advice

The Service does not provide medical, psychological, legal, or other professional advice. For serious concerns about your child's health, development, behavior, or safety, always consult qualified professionals.

7.3 Service Availability

  • We strive for high availability but do not guarantee uninterrupted service
  • Maintenance and updates may temporarily affect service availability
  • We may modify or discontinue features with reasonable notice

8. Intellectual Property

8.1 Our Rights

The Service, including its design, functionality, and AI models, is protected by copyright, trademark, and other intellectual property laws. All rights are reserved.

8.2 Your Content

  • You retain ownership of content you submit to the Service
  • You grant us license to use your content to provide and improve the Service
  • We may use anonymized data for service improvement and research

9. Privacy and Data

Your privacy is important to us. Please review our Privacy Policyto understand how we collect, use, and protect your information.

By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

10. Disclaimers and Limitation of Liability

10.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

Our total liability for any claims shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another.

12. Termination

12.1 Termination by You

You may terminate your account at any time through your account settings or by contacting us.

12.2 Termination by Us

We may suspend or terminate your account for violation of these Terms, non-payment, or any other reason at our discretion with reasonable notice.

12.3 Effect of Termination

  • Your right to use the Service immediately ceases
  • We may delete your account data according to our retention policy
  • Provisions regarding liability, indemnification, and intellectual property survive termination

13. Governing Law and Disputes

13.1 Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

13.2 Dispute Resolution

  • We encourage resolving disputes through direct communication first
  • For UK/EU users: You have the right to bring disputes before local courts
  • For US users: Disputes may be subject to binding arbitration where permitted by law
  • Nothing in these Terms affects your statutory consumer rights

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service at least 30 days before they take effect.

Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Contact Information

For questions about these Terms or to report violations, contact us at:

Email: supportformums@arkintelligence.ai
Legal: supportformums@arkintelligence.ai
Address: Top Right 22 Hartington Road Aberdeen AB10 6YA

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

These Terms of Service are designed to comply with UK and US legal requirements. Please consult with legal counsel to ensure full compliance with your specific circumstances and jurisdictions.

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