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Cookie Policy

Effective Date: 8/8/2025
Last Updated: 8/8/2025

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain features of our Service.

This Cookie Policy explains what cookies we use, why we use them, and how you can control them.

2. Types of Cookies We Use

2.1 Essential Cookies

Always Active: These cookies are necessary for the website to function properly. They cannot be disabled as they are essential for core functionality.

  • Authentication Cookies: Keep you logged in securely
  • Session Management: Maintain your session state
  • Security Cookies: Protect against fraud and abuse
  • Load Balancing: Distribute traffic across our servers

2.2 Functional Cookies

These cookies enhance your experience by remembering your preferences:

  • Language Preferences: Remember your language choice
  • UI Settings: Remember your interface preferences
  • Accessibility Settings: Remember accessibility preferences
  • Cookie Consent: Remember your cookie choices

2.3 Analytics Cookies

These cookies help us understand how you use our Service:

  • Usage Analytics: Track page views, session duration, bounce rate
  • Performance Monitoring: Monitor site performance and errors
  • Feature Usage: Understand which features are most popular
  • User Journey: Analyze navigation patterns (anonymized)

2.4 Marketing and Advertising Cookies

Your Choice: These cookies require your consent and can be disabled.

  • Ad Targeting: Show relevant advertisements based on interests
  • Social Media Integration: Enable sharing and social features
  • Remarketing: Show ads for our Service on other websites
  • Campaign Tracking: Measure advertising effectiveness
  • Affiliate Tracking: Track affiliate link clicks and conversions

3. Third-Party Cookies

We use several third-party services that may set their own cookies:

3.1 Essential Third-Party Services

  • Google Authentication: For secure sign-in functionality
  • Stripe: For payment processing and subscription management
  • Supabase: For database and authentication services
  • Vercel: For website hosting and performance

3.2 Analytics and Advertising Partners

  • Google Analytics: Website usage analytics
  • Google Ads: Advertising and remarketing
  • Facebook Pixel: Social media advertising
  • Amazon Associates: Affiliate link tracking

Each third-party service has its own privacy policy governing their use of cookies. We recommend reviewing their policies for more information.

4. Cookie Duration

4.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They're used for essential functionality like keeping you logged in.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them:

  • Preference Cookies: Up to 1 year
  • Analytics Cookies: Up to 2 years
  • Marketing Cookies: Up to 13 months
  • Authentication Cookies: Up to 30 days

5. Your Cookie Choices

5.1 Cookie Consent

When you first visit our website, you'll see a cookie banner asking for your consent. You can choose which types of cookies to accept:

  • Accept All: Allow all cookies for the best experience
  • Essential Only: Allow only necessary cookies
  • Customize: Choose which categories to allow

5.2 Managing Cookie Preferences

You can change your cookie preferences at any time using the preference center below:

Cookie preference manager will be available soon. For now, you can manage cookies through your browser settings.

6. Browser Cookie Controls

You can also control cookies through your browser settings. Here's how to manage cookies in popular browsers:

6.1 Browser Instructions

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

6.2 Impact of Disabling Cookies

Important: Disabling essential cookies may prevent our Service from working properly. You may experience issues with login, preferences, or other core features.

7. Mobile App Tracking

If you use our mobile app, similar tracking technologies may be used. You can control these through your device settings:

  • iOS: Settings → Privacy & Security → Tracking → Allow Apps to Request to Track
  • Android: Settings → Privacy → Ads → Opt out of Ads Personalization

8. Data Protection Rights

Under UK GDPR and other privacy laws, you have rights regarding cookies and tracking:

  • Right to Withdraw Consent: Change your cookie preferences at any time
  • Right to Information: Know what cookies are being used
  • Right to Delete: Request deletion of cookie data
  • Right to Object: Object to certain types of tracking

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify you of any significant changes by updating the "Last Updated" date at the top of this policy and, where appropriate, through our Service or by email.

10. Contact Information

If you have questions about this Cookie Policy or our use of cookies, please contact us:

Email: supportformums@arkintelligence.ai
Privacy Officer: supportformums@arkintelligence.ai
Address: Top Right 22 Hartington Road Aberdeen AB10 6YA

You can also contact your local data protection authority if you have concerns about our cookie practices.

11. Related Policies

For more information about how we handle your personal data, please see:

This Cookie Policy is designed to comply with UK GDPR, EU ePrivacy Directive, CCPA, and other applicable privacy laws. Please consult with legal counsel to ensure full compliance with your specific circumstances and jurisdictions.

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